Recurring payments
Automated monthly membership collection with smart timing.
Churn prevention
Prevent cancellations with proactive communication around payment issues.
Smart communication
Friendly reminders through WhatsApp and SMS that preserve the member relationship.
Member portal
Members manage subscriptions, payment methods and invoices online.
Communication
Protect the member relationship
AI agents communicate in a friendly, helpful tone, from reminders to resolving payment issues without pushing members away.
- Friendly tone: Communication that fits the fitness and member context.
- WhatsApp and SMS: Fast, familiar channels for payment follow-up.
- Proactive churn prevention: Offer alternatives before a payment issue becomes a cancellation.
Payments
Predictable recurring revenue
Automated membership collection with smart retry logic and alternative payment options after failed payments.
- Monthly collection: Automate recurring membership payments.
- Smart failure handling: Retry and recover failed payments without manual work.
- Flexible payment options: Let members switch methods or request an arrangement.
Use cases
Memberships
Monthly collection for all subscription types and contract models.
Personal training
Billing and collection for PT sessions, group classes and add-on services.
Payment plans
Self-service arrangements that help keep members active.
Frequently asked questions
Yes. Rebillix connects to gym-management systems and synchronizes members, contracts and invoices.
Members are proactively offered friendly alternatives when payment issues occur.
Rebillix starts a follow-up flow with alternative payment options and optimized timing.
Yes. Members can update payment methods, view invoices, pause subscriptions or request arrangements.
SEPA direct debit, iDEAL, card payments, Bancontact and payment links are supported.