GDPR compliant
Medical information is never shared in payment communication.
Empathetic communication
AI-led messages with a respectful, understanding tone for patients.
Flexible payments
Patients can request payment arrangements that fit their situation.
Patient portal
A white-label portal where patients manage invoices and arrangements.
Communication
Empathetic patient communication
AI agents communicate with care and discretion, from reminders to payment plans, without exposing treatment details.
- Understanding tone: Messages adapt to sensitive healthcare contexts.
- WhatsApp, SMS and webchat: Private, accessible channels for patient follow-up.
- Discreet email: Clear communication without treatment references.
Privacy and security
Maximum discretion by design
All data is encrypted and healthcare communication is designed around strict privacy requirements.
- GDPR and NEN 7510 aligned: Privacy-aware processing for healthcare providers.
- End-to-end encryption: Protect sensitive patient and payment data.
- Secure payment environment: Let patients pay directly from secure reminders.
Use cases
Patient contributions
Automated billing after insurance reimbursement.
Treatment costs
Flexible payment options for non-reimbursed treatments.
Payment arrangements
Self-service arrangements for patients with automatic monitoring.
Frequently asked questions
Medical details are not included in payment communication and data access is strictly controlled.
Yes. Rebillix synchronizes invoices without requiring access to medical records.
The AI adapts tone and timing to sensitive healthcare situations while staying discreet.
Yes. Patients can request arrangements through the portal or AI chat, while you define the rules.
iDEAL, SEPA direct debit, card payments and payment links via SMS or email are supported.