GDPR compliant
Secure data processing and transparent workflows for public-sector requirements.
Citizen-friendly communication
Respectful, accessible messages through each citizen's preferred channel.
24/7 availability
Citizens can ask questions or arrange payments through chat and voice agents.
Citizen portal
A white-label portal for invoices, preferences and payment arrangements.
Communication
Accessible communication for every citizen
AI agents communicate clearly and respectfully, from reminders to payment arrangements, always in plain language.
- Voice follow-up: Accessible phone support for payment questions.
- WhatsApp, SMS and webchat: Reach citizens through familiar channels.
- Personalized email: Clear email communication with the right next step.
Security
Secure and compliant
From SEPA collection to encrypted data storage, Rebillix supports public-sector requirements with transparent, auditable processes.
- GDPR compliant: Privacy-conscious processing and controlled access.
- SEPA and iDEAL: Support the payment methods citizens expect.
- ISO-aligned security: Secure infrastructure for sensitive public-sector data.
Use cases
Municipal taxes
Automated collection and follow-up for local taxes.
Fees and permits
Billing and payment follow-up for municipal services.
Payment arrangements
Self-service arrangements for citizens with automatic monitoring.
Frequently asked questions
Data is encrypted, access is controlled and workflows are designed around privacy-aware processing.
Yes. Rebillix connects to municipal software and tax systems through APIs and webhooks.
The portal can be white-labeled and lets citizens view balances, pay and request arrangements.
Yes. You set the conditions and Rebillix automates the execution.
Rebillix supports iDEAL, SEPA direct debit, card payments and payment links.