Subscription management
Automated billing and collection for subscriptions, bundles and add-ons.
Proactive communication
Prevent issues by informing customers about payments and changes at the right moment.
Churn analytics
Predict cancellation risk and trigger targeted retention actions.
Self-service portal
Customers manage subscriptions, invoices and payment methods online.
Communication
Proactive customer communication
AI agents keep customers informed, from payment reminders to resolving issues through their preferred channel.
- Voice follow-up: Automated calls for payment and subscription questions.
- WhatsApp, SMS and webchat: Customer contact across fast-response channels.
- Personalized email: Contextual messages around invoices and subscriptions.
Payments and retention
Maximum retention, minimal churn
Smart payment infrastructure with proactive failure prevention and immediate alternatives when payments fail.
- Recurring payments: Automate subscription billing and collection.
- Failure prevention: Predict and prevent payment failures before they create churn.
- Real-time churn analytics: Trigger retention actions based on payment behavior.
Use cases
Mobile subscriptions
Automated billing and collection for mobile subscriptions and bundles.
Internet and TV
Combined billing for internet, television and phone services.
Payment plans
Self-service arrangements for customers through the portal or AI agents.
Frequently asked questions
Yes. Rebillix connects to telecom billing systems and synchronizes customers, subscriptions and invoices.
AI detects risk patterns before they become failed payments and offers customers alternatives.
A follow-up process starts automatically with alternative payment options and optimized timing.
Yes. Customers can change subscriptions, view invoices, update payment methods or request arrangements.
Churn analytics predicts risk based on payment and engagement behavior and triggers targeted retention flows.