Een chat agent die niet tegen maar met talks with your customers

A friendly chat that helps customers pay. With explanations, deferrals, arrangements and direct payment links. Good for your cash flow and your customer relationship.

More understanding, less resistance

Friendly conversations lead to faster payments without escalation to collection agencies.

Arrange it directly in chat

Deferral, payment arrangements or a new debit date? Customers arrange it themselves.

Intelligente optimalisatie

AI chooses the best moment, channel and tone for maximum payment conversion.

Altijd bereikbaar

Customers can ask questions or request an arrangement at any time.

How it works

Intelligent chat conversations with real-time AI analysis

Our Chat Agent uses advanced natural language processing to analyze and answer every conversation in real time via WhatsApp, SMS or web chat.

The AI understands context, emotion and intent, making every conversation personal and effective. Whether it is a payment reminder or a customer question, the Chat Agent adapts automatically.

Self-service

Customers help themselves

Through chat, customers arrange deferrals, payment plans or a new debit date themselves. They do not need to call or email; everything is handled directly in the conversation.

This reduces pressure on customer service and increases customer satisfaction. Customers appreciate the speed and convenience, while you benefit from higher payment conversion and lower operating costs.

Use cases

Betalingsherinneringen

Automatic, friendly reminders via WhatsApp and SMS with direct payment links.

Factuurinformatie

Customers can request their invoices and payment history directly in the chat conversation.

Payment arrangements

Set up an arrangement step by step via chat, fully automated within your rules.

Frequently asked questions

De Chat Agent ondersteunt WhatsApp Business, SMS, RCS, Apple Messages en webchat. Al deze kanalen worden beheerd vanuit één centraal platform.

The AI analyzes every message in real time and generates context-aware answers. The technology understands intent, emotion and urgency, making conversations natural and effective.

Yes, the Chat Agent uses advanced natural language processing to understand complex questions. In very specific situations, the AI can seamlessly hand the conversation over to a human employee.

All conversations are encrypted, stored and processed in line with GDPR guidelines. You have full control over data retention and can delete conversations on request.

Yes, our Chat Agent integrates seamlessly with popular CRM systems, accounting systems and customer service tools through our API or ready-made connectors.