Debiteurportaal for self-service

Give your customers full control over invoices, payments and communication preferences in a portal that fully matches your brand identity.

View and download invoices

Customers can view and download all invoices and ask questions directly from the portal.

Payment arrangements

Customers can independently arrange payment plans for all outstanding invoices, without a phone call.

Direct chat

Through the portal, customers can chat directly with the AI agent about invoices or payments.

Manage preferences

Customers can easily change communication preferences and preferred debit date through the portal.

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Your brand, your portal

The debtor portal can be fully styled in your organization's brand identity. Colors, logos, images and copy are all adjustable so customers get a consistent brand experience.

From primary colors to the tone of voice in messages, you decide how the portal looks and feels. Your brand stays recognizable in every customer interaction.

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Waarom het debiteurportaal?

Self-service lowers operational costs and increases customer satisfaction through 24/7 access. Direct payment links lead to faster payments and fewer phone questions for support.

The portal gives customers full transparency. They manage invoices, payment arrangements and preferences themselves, without your team intervening.

Use cases

Self-service invoices

Customers view and download invoices independently, without contacting support.

Payment arrangements

Automatic option to arrange payment plans for outstanding invoices.

Fewer support tickets

Reduce pressure on customer support by letting customers change preferences and debit dates themselves.

Frequently asked questions

Yes, the debtor portal is fully white-label. You can configure your own logo, colors, fonts, images and copy. The portal can even be hosted on your own domain.

Customers can view and download invoices, arrange payment plans, chat with the AI agent, change communication preferences and adjust their preferred debit date.

Yes, the portal includes built-in chat so customers can ask questions directly about invoices or payments. The AI agent answers automatically.

Customers can propose a payment arrangement through the portal. Based on your configured rules, it is approved automatically or submitted to your team for review.

Yes, the debtor portal integrates seamlessly with your accounting package, CRM and other business systems through our API or standard connectors.