Flow Engine for smart automation

Design your ideal reminder flow in a visual editor. Not a standard reminder after 14 days, but exactly the way you want it. Event-driven, flexible and infinitely scalable.

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Visual flow editor

Design flows with drag-and-drop in an intuitive interface. No code needed, immediate results visible.

Event-driven starting points

Choose from multiple triggers: new invoice, payment made, reversal, payment plan created and more.

Flexible assignment

Apply flows per organization, segment, customer group or even individual customer or invoice.

Unlimited flows

Create as many flows as you need, without restrictions. Every situation deserves the right approach.

Visual editor

Design your perfect flow

The Flow Engine provides an intuitive drag-and-drop interface for visually designing complex reminder flows. Visual flow builder. Drag and connect, no code required. Ready in minutes.

Add actions such as sending emails, WhatsApp messages, SMS, letters or phone reminders. Set waiting times, add conditions and create branches for different scenarios.

Event-driven

Meerdere startpunten, één platform

Every flow starts with an event. Choose from triggers such as a new invoice, payment received, reversal received, payment arrangement created or due date passed.

The platform automatically responds to events and starts the right flow. Every situation gets exactly the follow-up you designed, without manual intervention.

Use cases

Personalized reminders

Different flows per customer segment: business customers get a different approach than consumers.

Automatic escalation

Automatically scale to other channels such as voice or letter when earlier reminders do not work.

Flexibele betalingsregelingen

Automatic follow-up and reminders for payment arrangements with adjusted timing and tone.

Frequently asked questions

The flow editor is a drag-and-drop interface where you add, connect and configure steps. Drag action blocks (email, SMS, letter, voice) and conditions onto the canvas, set parameters and activate the flow. No technical knowledge required.

Flows can start from events such as a new invoice, payment received, reversal received, payment arrangement started, due date passed or a specific customer action in the debtor portal.

Yes, you can assign flows at different levels: organization-wide, per segment or customer group, per individual customer or even per specific invoice. Every situation gets the right approach.

There is no limit to the number of flows. Create as many as needed for your scenarios, customer segments and situations. Each flow can be managed and activated independently.

Yes, you can change flows at any time. Running instances keep following the original version; new instances use the updated flow. You can also choose to move all instances to the new version immediately.