Smart reminders through the right channel, at the right moment, with the right tone. Create arrangements, payment agreements and invoice bundles directly in the conversation.
Send reminders via email, chat or voice. The agent automatically chooses the best channel.
The tone is automatically adapted based on target group, amount and payment history.
Create payment arrangements, payment agreements or invoice bundles directly during the conversation.
All communication is automatically logged with the customer for full insight.
The Reminders Agent analyzes every customer and automatically determines the best channel (email, chat or voice), the optimal moment and the right tone of voice.
A loyal customer with a small arrear receives a friendly reminder, while a chronic non-payer gets a more direct approach. During every conversation, the agent can make payment agreements, set up arrangements or bundle invoices.
During every conversation, the agent can propose payment arrangements, make payment agreements or bundle multiple invoices. All within your configured parameters and logged directly in your system.
By offering customers a solution immediately, you increase willingness to pay and prevent unnecessary escalation to debt collection. The agent handles it independently, so your team can focus on complex cases.
From friendly email reminder to personal phone contact, fully automatically.
The agent can directly arrange payment plans or bundle invoices during the conversation.
With the right tone at the right moment, customers pay faster without escalation to debt collection.